There are many regulations created by the federal government to protect consumer finances. One True Loan wants our clients to know that we abide by all real estate laws and regulations. We are in compliance with all of the federal as well as state laws to conduct business in a fair and concise manner in the mortgage industry.
We are proud to be an accredited member with the Better Business Bureau. The BBB is a trusted source in providing standards for legitimate and honest business.
One True Loan is licensed through the National Mortgage Licensing System or NMLS. Our company can be found in the NMLS database and can be accessed by any consumer to see that we are in good standing to conduct business.
One true loan is a fully licensed Veterans Administration broker. To verify our VA Lender Identification Number please contact VA Phoenix Regional Office’s Loan Production Department at (888) 869-0194, select option # 4.
One True Loan conforms to all guidelines set by Freddie Mac and uses Freddie Mac’s desktop underwriting system Loan Prospector. This underwriting system is also referred to as LP.
One True Loan conforms to all guidelines set by Fannie Mae and uses Fannie Mae’s Desktop Underwriter. This underwriting system is also referred to as DU.
One True Loan is a Federal Home Administration approved broker via our relationship with United Wholesale Mortgage.
One True Loan abides by the Fair Housing Act. Discrimination of race, color, religion, national origin, sex, handicap and marital status is strictly prohibited.
One True Loan is licensed with the California Department of Real Estate, also know as the DRE. This license allows us to conduct Real Estate business transactions in California. For inquiries regarding out license status, please contact the DRE public information line at (877)-373-4542
One True Loan is licensed with California's Department of Financial Protection & Innovation to conduct mortgage business transactions in the state of California.
One True Loan is licensed with the Colorado Division of Real Estate. This allows us to originate mortgage loans in the state of Colorado.
One True Loan is licensed with the Idaho Department of Finance. This allows us to conduct mortgage business transactions for real properties located in the state of Idaho.
One True Loan is licensed with the Montana Division of Banking & Financial Institutions. This allows us to broker mortgage transactions for real properties located in the state of Montana.
One True Loan is licensed with the Louisiana Office of Financial Institutions. This allows us to broker mortgage transactions for real properties located in the state of Louisiana.
One True Loan is licensed with the Oklahoma Department of Consumer Credit. This allows us to broker mortgage transactions for real properties located in the state of Oklahoma.
One True Loan is licensed with the Oregon Division of Financial Regulation, formerly Division of Finance and Corporate Securities. This allows us to conduct mortgage business transactions for real properties located in the state of Oregon.
One True Loan is licensed with the Texas Department of Savings and Mortgage Lending. This allows us to originate mortgage loans in the state of Texas.
Consumers wishing to file a complaint against a mortgage
banker or a licensed mortgage banker residential mortgage
loan originator should complete and send a complaint form to
the Texas Department of Savings and Mortgage Lending, 2601
North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and
instructions may be obtained from the department’s website at
www.sml.texas.gov. A toll-free consumer hotline is available at
1-877-276-5550.
The department maintains a recovery fund to make payments of
certain actual out of pocket damages sustained by borrowers
caused by acts of licensed mortgage banker residential
mortgage loan originators. a written application for
reimbursement from the recovery fund must be filed with and
investigated by the department prior to the payment of a claim.
for more information about the recovery fund, please consult
the department’s web site at www.sml.texas.gov.
One True Loan is licensed with the Washington State Department of Financial Institutions as a mortgage broker. This allows us to broker mortgage transactions for real properties located in the state of Washington.
One True Loan is licensed with the Wyoming Division of Banking as a mortgage broker. This allows us to broker mortgage transactions for real properties located in the state of Wyoming.